.bvm-support-hero{
  padding-block:var(--bvm-hero-space);
  background:#ffffff;
  color:#101716;
}

.bvm-support-hero__grid{
  display:grid;
  grid-template-columns:minmax(0,1.04fr) minmax(0,.96fr);
  gap:var(--bvm-space-5);
  align-items:start;
}

.bvm-support-hero__grid>*{
  min-width:0;
}

.bvm-support-hero__copy{
  min-width:0;
  align-items:flex-start;
}

.bvm-support-hero__copy .c-kicker+h1{
  margin-top:var(--bvm-space-2);
}

.bvm-support-hero__copy h1{
  max-width:15ch;
  font-size:var(--bvm-text-5);
  line-height:1.18;
}

.bvm-support-hero__lead{
  max-width:42rem;
  margin-top:var(--bvm-space-3);
  color:#59635f;
  font-size:var(--bvm-text-3);
}

.bvm-support-hero__actions{
  justify-content:flex-start;
  margin-block:var(--bvm-space-4);
}

.bvm-support-facts{
  width:100%;
  display:grid;
  grid-template-columns:repeat(3,minmax(0,1fr));
  margin:0;
  border-top:1px solid #dfe3de;
}

.bvm-support-facts div{
  min-width:0;
  padding:var(--bvm-space-2) var(--bvm-space-2) 0 0;
}

.bvm-support-facts dt,
.bvm-support-facts dd{
  min-width:0;
  overflow-wrap:anywhere;
}

.bvm-support-facts dt{
  color:#59635f;
  font-size:var(--bvm-text-00);
  letter-spacing:.08em;
  text-transform:uppercase;
}

.bvm-support-facts dd{
  margin-top:var(--bvm-space-1);
  color:#101716;
}

.bvm-dispatch-board{
  min-width:0;
  height:auto;
  overflow:hidden;
  border-radius:var(--bvm-radius-lg);
  background:#f2f1ed;
  color:#17201f;
}

.bvm-dispatch-board__head{
  display:flex;
  align-items:flex-start;
  justify-content:space-between;
  gap:var(--bvm-space-2);
  padding:var(--bvm-space-3);
  background:#101716;
  color:#ffffff;
}

.bvm-dispatch-board__head>div{
  min-width:0;
}

.bvm-dispatch-board__head strong{
  display:block;
  margin-top:var(--bvm-space-1);
  color:#ffffff;
  font-size:var(--bvm-text-3);
  line-height:var(--bvm-leading-heading);
}

.bvm-dispatch-board__head>.mono{
  flex:0 0 auto;
  color:#aab4b1;
  font-size:var(--bvm-text-00);
}

.bvm-dispatch-board__label{
  color:#aab4b1;
  font-size:var(--bvm-text-00);
  font-weight:var(--bvm-weight-bold);
  letter-spacing:.1em;
}

.bvm-dispatch-board__routes{
  padding-inline:var(--bvm-space-3);
  background:#f2f1ed;
  color:#17201f;
}

.bvm-dispatch-board__routes a{
  min-width:0;
  display:grid;
  grid-template-columns:auto minmax(0,1fr) auto;
  align-items:center;
  gap:var(--bvm-space-2);
  padding-block:var(--bvm-space-2);
  border-bottom:1px solid #dfe3de;
}

.bvm-dispatch-board__routes a:hover strong{
  color:#00685f;
}

.bvm-dispatch-board__routes a:focus-visible{
  outline:0;
  box-shadow:var(--bvm-shadow-focus);
}

.bvm-dispatch-board__routes a>span{
  min-width:0;
}

.bvm-dispatch-board__routes strong{
  display:block;
  color:#17201f;
  font-size:var(--bvm-text-2);
  line-height:var(--bvm-leading-heading);
}

.bvm-dispatch-board__routes small{
  display:block;
  margin-top:var(--bvm-space-1);
  color:#59635f;
  overflow-wrap:anywhere;
}

.bvm-route-mark{
  width:2.5rem;
  height:2.5rem;
  display:inline-flex;
  align-items:center;
  justify-content:center;
  background:#eaf1f4;
  color:#176a83;
  border-radius:var(--bvm-radius-sm);
}

.bvm-route-mark svg{
  width:1.25rem;
  height:1.25rem;
}

.bvm-route-arrow{
  color:#59635f;
}

.bvm-dispatch-board__foot{
  display:flex;
  flex-wrap:wrap;
  align-items:center;
  justify-content:space-between;
  gap:var(--bvm-space-2);
  padding:var(--bvm-space-3);
  background:#eef0e5;
  color:#1d2118;
}

.bvm-dispatch-board__foot>span{
  min-width:0;
  overflow-wrap:anywhere;
  font-size:var(--bvm-text-0);
}

.bvm-section-head{
  margin-bottom:var(--bvm-space-5);
}

.bvm-section-head .c-section-head__copy{
  min-width:0;
}

.bvm-section-head .c-kicker+h2{
  margin-top:var(--bvm-space-2);
}

.bvm-section-head>p{
  color:inherit;
  opacity:.72;
}

.bvm-connect-grid{
  display:grid;
  grid-template-columns:repeat(2,minmax(0,1fr));
  gap:var(--bvm-space-3);
  align-items:start;
}

.bvm-check-card{
  min-width:0;
  padding:var(--bvm-space-4);
  border-radius:var(--bvm-radius-md);
}

.bvm-check-card--paper{
  background:#ffffff;
  color:#101716;
}

.bvm-check-card--blue{
  background:#eaf1f4;
  color:#152126;
}

.bvm-check-card--peach{
  background:#f7ede2;
  color:#251c16;
}

.bvm-check-card--olive{
  background:#eef0e5;
  color:#1d2118;
}

.bvm-check-card__top{
  display:flex;
  flex-wrap:wrap;
  align-items:center;
  gap:var(--bvm-space-1);
}

.bvm-check-card__icon{
  width:2.5rem;
  height:2.5rem;
  display:inline-flex;
  align-items:center;
  justify-content:center;
  border-radius:var(--bvm-radius-sm);
  background:#101716;
  color:#ffffff;
}

.bvm-check-card__icon svg{
  width:1.25rem;
  height:1.25rem;
}

.bvm-check-card h3{
  margin-top:var(--bvm-space-3);
  color:inherit;
  font-size:var(--bvm-text-4);
}

.bvm-check-card p{
  margin-top:var(--bvm-space-2);
  color:inherit;
  opacity:.75;
}

.bvm-check-card ul{
  margin-top:var(--bvm-space-3);
  color:inherit;
}

.bvm-check-card li+li{
  margin-top:var(--bvm-space-1);
}

.bvm-connect-note{
  margin-top:var(--bvm-space-3);
}

.bvm-environment-layout{
  display:grid;
  grid-template-columns:minmax(0,1.25fr) minmax(0,.75fr);
  gap:var(--bvm-space-3);
  align-items:stretch;
}

.bvm-environment-layout>*{
  min-width:0;
}

.bvm-environment-sheet{
  min-width:0;
  overflow:hidden;
  border-radius:var(--bvm-radius-md);
  background:#f2f1ed;
  color:#17201f;
}

.bvm-environment-sheet__head,
.bvm-ticket-sheet__head{
  min-width:0;
  display:flex;
  align-items:flex-start;
  justify-content:space-between;
  gap:var(--bvm-space-2);
  padding:var(--bvm-space-3);
  background:#101716;
  color:#ffffff;
}

.bvm-environment-sheet__head>div,
.bvm-ticket-sheet__head>div{
  min-width:0;
}

.bvm-sheet-caption{
  color:#aab4b1;
  font-size:var(--bvm-text-00);
  font-weight:var(--bvm-weight-bold);
  letter-spacing:.1em;
}

.bvm-environment-sheet__head h3,
.bvm-ticket-sheet__head h3{
  margin-top:var(--bvm-space-1);
  color:#ffffff;
  font-size:var(--bvm-text-3);
}

.bvm-environment-sheet__head>.mono,
.bvm-ticket-sheet__head>.mono{
  flex:0 0 auto;
  color:#aab4b1;
  font-size:var(--bvm-text-00);
}

.bvm-environment-sheet__body{
  height:calc(100% - 5.5rem);
  display:flex;
  flex-direction:column;
  padding-inline:var(--bvm-space-3);
  background:#f2f1ed;
  color:#17201f;
}

.bvm-environment-row{
  min-width:0;
  flex:1;
  display:grid;
  grid-template-columns:minmax(0,1fr) auto;
  align-items:center;
  gap:var(--bvm-space-3);
  padding-block:var(--bvm-space-2);
  border-bottom:1px solid #dfe3de;
}

.bvm-environment-row:last-child{
  border-bottom:0;
}

.bvm-environment-row>div{
  min-width:0;
}

.bvm-environment-row strong{
  color:#17201f;
  font-size:var(--bvm-text-2);
}

.bvm-environment-row p{
  margin-top:var(--bvm-space-1);
  color:#59635f;
  font-size:var(--bvm-text-1);
}

.bvm-environment-row .c-badge-success{
  align-self:center;
  white-space:normal;
}

.bvm-environment-side{
  min-width:0;
  display:grid;
  grid-template-rows:repeat(2,minmax(0,1fr));
  gap:var(--bvm-space-3);
  align-items:stretch;
}

.bvm-side-card,
.bvm-ticket-card,
.bvm-contact-card{
  min-width:0;
  display:flex;
  flex-direction:column;
  align-items:flex-start;
}

.bvm-side-card .c-badge+h3,
.bvm-ticket-card .c-badge+h3,
.bvm-contact-card .c-badge+h3{
  margin-top:var(--bvm-space-2);
}

.bvm-side-card h3,
.bvm-ticket-card h3,
.bvm-contact-card h3{
  color:inherit;
}

.bvm-side-card p,
.bvm-ticket-card p,
.bvm-contact-card p{
  margin-top:var(--bvm-space-2);
  color:inherit;
  opacity:.75;
}

.bvm-side-card ol{
  margin-top:var(--bvm-space-3);
}

.bvm-side-card li+li{
  margin-top:var(--bvm-space-1);
}

.bvm-dark-badge{
  background:#eef0e5;
  color:#1d2118;
}

.bvm-card-action{
  margin-top:1.5rem;
}

.bvm-side-card .bvm-card-action{
  margin-top:1.25rem;
}

.bvm-section-head--dark{
  color:#ffffff;
}

.bvm-section-head--dark>p{
  color:#aab4b1;
  opacity:1;
}

.bvm-diagnostic-list{
  border-top:1px solid #303936;
}

.bvm-diagnostic-row{
  min-width:0;
  display:grid;
  grid-template-columns:auto minmax(0,1fr) auto;
  align-items:start;
  gap:var(--bvm-space-3);
  padding-block:var(--bvm-space-4);
  border-bottom:1px solid #303936;
  color:#ffffff;
}

.bvm-diagnostic-row__mark{
  width:2.75rem;
  height:2.75rem;
  display:inline-flex;
  align-items:center;
  justify-content:center;
  border-radius:50%;
  background:#00685f;
  color:#ffffff;
  font-family:var(--bvm-font-mono);
  font-size:var(--bvm-text-1);
  line-height:1;
}

.bvm-diagnostic-row__copy{
  min-width:0;
}

.bvm-diagnostic-row h3{
  color:#ffffff;
  font-size:var(--bvm-text-3);
}

.bvm-diagnostic-row p{
  margin-top:var(--bvm-space-1);
  color:#aab4b1;
}

.bvm-diagnostic-row ul{
  margin-top:var(--bvm-space-2);
  color:#d4dad8;
}

.bvm-diagnostic-row li+li{
  margin-top:var(--bvm-space-1);
}

.bvm-diagnostic-output{
  width:fit-content;
  max-width:100%;
  padding:.5rem .7rem;
  border-radius:var(--bvm-radius-sm);
  background:#eef0e5;
  color:#1d2118;
  font-size:var(--bvm-text-0);
  font-weight:var(--bvm-weight-semibold);
  overflow-wrap:anywhere;
}

.bvm-log-note{
  display:grid;
  grid-template-columns:auto minmax(0,1fr);
  align-items:start;
  gap:var(--bvm-space-2);
  margin-top:var(--bvm-space-3);
  padding:var(--bvm-space-3);
  border-radius:var(--bvm-radius-md);
  background:#171e1d;
  color:#ffffff;
}

.bvm-log-note svg{
  width:1.25rem;
  height:1.25rem;
  color:#62c9bd;
}

.bvm-log-note>div{
  min-width:0;
}

.bvm-log-note strong{
  color:#ffffff;
}

.bvm-log-note p{
  margin-top:var(--bvm-space-1);
  color:#aab4b1;
}

.bvm-sla-meter{
  min-width:0;
  display:grid;
  grid-template-columns:minmax(0,.72fr) minmax(0,1.28fr);
  overflow:hidden;
  border-radius:var(--bvm-radius-lg);
  background:#101716;
  color:#ffffff;
}

.bvm-sla-meter__summary{
  min-width:0;
  display:flex;
  flex-direction:column;
  align-items:flex-start;
  padding:var(--bvm-space-5);
  background:#101716;
  color:#ffffff;
}

.bvm-sla-meter__caption{
  color:#aab4b1;
  font-size:var(--bvm-text-00);
  font-weight:var(--bvm-weight-bold);
  letter-spacing:.1em;
}

.bvm-sla-meter__summary>strong{
  margin-top:var(--bvm-space-3);
  color:#ffffff;
  font-size:clamp(3rem,7vw,4.25rem);
  line-height:1;
}

.bvm-sla-meter__summary>span:not(.bvm-sla-meter__caption){
  margin-top:var(--bvm-space-1);
  color:#ffffff;
  font-size:var(--bvm-text-3);
  font-weight:var(--bvm-weight-semibold);
}

.bvm-sla-meter__summary p{
  margin-top:var(--bvm-space-3);
  color:#aab4b1;
}

.bvm-sla-action{
  margin-top:var(--bvm-space-3);
  background:#ffffff;
  color:#101716;
  border-color:#ffffff;
}

.bvm-sla-calendar{
  min-width:0;
  padding:var(--bvm-space-5);
  background:#ffffff;
  color:#101716;
}

.bvm-sla-calendar__head{
  display:flex;
  flex-wrap:wrap;
  align-items:flex-start;
  justify-content:space-between;
  gap:var(--bvm-space-2);
}

.bvm-sla-calendar__head>div{
  min-width:0;
}

.bvm-sla-calendar__head strong{
  display:block;
  color:#101716;
  font-size:var(--bvm-text-3);
}

.bvm-sla-calendar__head span:not(.c-stock){
  display:block;
  margin-top:var(--bvm-space-1);
  color:#59635f;
  font-size:var(--bvm-text-1);
}

.bvm-sla-month{
  margin-top:var(--bvm-space-3);
}

.bvm-sla-month__label{
  display:block;
  margin-bottom:var(--bvm-space-1);
  color:#59635f;
  font-family:var(--bvm-font-mono);
  font-size:var(--bvm-text-00);
}

.bvm-sla-days{
  display:grid;
  grid-template-columns:repeat(15,minmax(.5rem,1fr));
  gap:.35rem;
}

.bvm-sla-days i{
  display:block;
  min-width:0;
  aspect-ratio:1;
  border-radius:2px;
  background:#00685f;
}

.bvm-sla-calendar__note{
  margin-top:var(--bvm-space-3);
  color:#59635f;
  font-size:var(--bvm-text-1);
}

.bvm-lead-article{
  min-width:0;
  display:grid;
  grid-template-columns:minmax(0,.9fr) minmax(0,1.1fr);
  overflow:hidden;
  border-radius:var(--bvm-radius-md);
  background:#f2f1ed;
  color:#17201f;
  transition:transform var(--bvm-transition);
}

.bvm-lead-article:hover{
  transform:translateY(-2px);
}

.bvm-lead-article:focus-visible,
.bvm-article-card:focus-visible{
  outline:0;
  box-shadow:var(--bvm-shadow-focus);
}

.bvm-lead-article__visual{
  min-width:0;
  min-height:20rem;
  background:#101716;
  color:#ffffff;
}

.bvm-lead-article__visual svg{
  width:100%;
  height:100%;
  object-fit:cover;
}

.bvm-lead-article__body{
  min-width:0;
  display:flex;
  flex-direction:column;
  align-items:flex-start;
  justify-content:center;
  padding:var(--bvm-space-5);
  background:#f2f1ed;
  color:#17201f;
}

.bvm-article-meta{
  width:100%;
  display:flex;
  flex-wrap:wrap;
  align-items:center;
  justify-content:space-between;
  gap:var(--bvm-space-1);
}

.bvm-article-meta time{
  color:inherit;
  opacity:.65;
  font-family:var(--bvm-font-mono);
  font-size:var(--bvm-text-00);
}

.bvm-lead-article h3{
  margin-top:var(--bvm-space-3);
  color:#17201f;
  font-size:var(--bvm-text-4);
}

.bvm-lead-article p{
  margin-top:var(--bvm-space-2);
  color:#59635f;
}

.bvm-article-link{
  display:inline-flex;
  align-items:center;
  gap:var(--bvm-space-1);
  margin-top:var(--bvm-space-3);
  color:#00534c;
  font-size:var(--bvm-text-1);
  font-weight:var(--bvm-weight-semibold);
}

.bvm-article-link svg{
  width:1.125rem;
  height:1.125rem;
}

.bvm-article-grid{
  display:grid;
  grid-template-columns:repeat(3,minmax(0,1fr));
  gap:var(--bvm-space-3);
  align-items:start;
  margin-top:var(--bvm-space-3);
}

.bvm-article-card{
  min-width:0;
  display:flex;
  flex-direction:column;
  align-items:flex-start;
  padding:var(--bvm-space-3);
  border-radius:var(--bvm-radius-md);
  transition:transform var(--bvm-transition);
}

.bvm-article-card:hover{
  transform:translateY(-2px);
}

.bvm-article-card--peach{
  background:#f7ede2;
  color:#251c16;
}

.bvm-article-card--blue{
  background:#eaf1f4;
  color:#152126;
}

.bvm-article-card--pink{
  background:#f2eaf0;
  color:#241b22;
}

.bvm-article-card--olive{
  background:#eef0e5;
  color:#1d2118;
}

.bvm-article-card--neutral{
  background:#f2f1ed;
  color:#17201f;
}

.bvm-article-card h3{
  margin-top:var(--bvm-space-3);
  color:inherit;
  font-size:var(--bvm-text-3);
  line-height:1.28;
  overflow-wrap:anywhere;
}

.bvm-article-card p{
  margin-top:var(--bvm-space-2);
  margin-bottom:var(--bvm-space-3);
  color:inherit;
  opacity:.72;
  font-size:var(--bvm-text-1);
}

.bvm-article-card .bvm-article-link{
  margin-top:auto;
  padding-top:.75rem;
  color:inherit;
}

.bvm-knowledge-actions{
  justify-content:flex-start;
}

.bvm-ticket-layout{
  display:grid;
  grid-template-columns:minmax(0,1.15fr) minmax(0,.85fr);
  gap:var(--bvm-space-3);
  align-items:stretch;
}

.bvm-ticket-layout>*{
  min-width:0;
}

.bvm-ticket-sheet{
  min-width:0;
  overflow:hidden;
  border-radius:var(--bvm-radius-md);
  background:#ffffff;
  color:#101716;
}

.bvm-ticket-fields{
  margin:0;
  padding-inline:var(--bvm-space-3);
  background:#ffffff;
  color:#101716;
}

.bvm-ticket-fields>div{
  min-width:0;
  display:grid;
  grid-template-columns:minmax(8rem,.34fr) minmax(0,1fr);
  gap:var(--bvm-space-3);
  padding-block:var(--bvm-space-2);
  border-bottom:1px solid #dfe3de;
}

.bvm-ticket-fields>div:last-child{
  border-bottom:0;
}

.bvm-ticket-fields dt,
.bvm-ticket-fields dd{
  min-width:0;
  overflow-wrap:anywhere;
}

.bvm-ticket-fields dt{
  color:#101716;
}

.bvm-ticket-fields dd{
  color:#59635f;
}

.bvm-ticket-side{
  min-width:0;
  display:flex;
  flex-direction:column;
  align-items:stretch;
  gap:var(--bvm-space-3);
}

.bvm-ticket-card{
  flex:1;
}

.bvm-ticket-card .bvm-card-action{
  margin-top:1.5rem;
  padding-block:.75rem;
}

.bvm-credential-warning{
  min-width:0;
  display:grid;
  grid-template-columns:auto minmax(0,1fr);
  align-items:start;
  gap:var(--bvm-space-2);
  padding:var(--bvm-space-3);
  border-radius:var(--bvm-radius-md);
  background:#101716;
  color:#ffffff;
}

.bvm-credential-warning svg{
  width:1.25rem;
  height:1.25rem;
  color:#62c9bd;
}

.bvm-credential-warning>div{
  min-width:0;
}

.bvm-credential-warning strong{
  color:#ffffff;
}

.bvm-credential-warning p{
  margin-top:var(--bvm-space-1);
  color:#aab4b1;
  font-size:var(--bvm-text-1);
}

.bvm-contact-grid{
  grid-template-columns:repeat(3,minmax(0,1fr));
}

.bvm-contact-card .bvm-card-action{
  margin-top:1.25rem;
}

.bvm-cta-kicker{
  background:#eef0e5;
  color:#1d2118;
}

.bvm-cta-kicker::before{
  background:#00685f;
}

.bvm-cta-kicker+h2{
  margin-top:var(--bvm-space-2);
}

.bvm-closing-actions{
  min-width:min(100%,15rem);
  flex-direction:column;
  align-items:stretch;
  justify-content:flex-start;
  margin-top:0;
}

.bvm-closing-actions .c-btn-ghost{
  color:#ffffff;
  border-color:color-mix(in srgb,#ffffff 45%,transparent);
}

@media (max-width:64rem){
  .bvm-support-hero__grid,
  .bvm-environment-layout,
  .bvm-sla-meter,
  .bvm-ticket-layout{
    grid-template-columns:1fr;
  }

  .bvm-support-hero__copy h1{
    max-width:20ch;
  }

  .bvm-environment-sheet__body{
    height:auto;
  }

  .bvm-environment-side{
    grid-template-rows:auto;
  }

  .bvm-diagnostic-row{
    grid-template-columns:auto minmax(0,1fr);
  }

  .bvm-diagnostic-output{
    grid-column:2;
  }

  .bvm-lead-article{
    grid-template-columns:1fr;
  }

  .bvm-lead-article__visual{
    min-height:18rem;
  }

  .bvm-article-grid,
  .bvm-contact-grid{
    grid-template-columns:repeat(2,minmax(0,1fr));
  }
}

@media (max-width:43rem){
  .bvm-support-facts,
  .bvm-connect-grid,
  .bvm-article-grid,
  .bvm-contact-grid{
    grid-template-columns:1fr;
  }

  .bvm-support-facts div{
    padding-block:var(--bvm-space-2);
    border-bottom:1px solid #dfe3de;
  }

  .bvm-support-facts div:last-child{
    border-bottom:0;
  }

  .bvm-dispatch-board__head,
  .bvm-environment-sheet__head,
  .bvm-ticket-sheet__head{
    display:grid;
  }

  .bvm-dispatch-board__routes{
    padding-inline:var(--bvm-space-3);
  }

  .bvm-dispatch-board__routes a{
    grid-template-columns:auto minmax(0,1fr);
  }

  .bvm-route-arrow{
    display:none;
  }

  .bvm-environment-row{
    grid-template-columns:1fr;
    align-items:start;
  }

  .bvm-environment-row .c-badge-success{
    align-self:flex-start;
  }

  .bvm-diagnostic-row{
    grid-template-columns:1fr;
  }

  .bvm-diagnostic-output{
    grid-column:1;
  }

  .bvm-sla-meter__summary,
  .bvm-sla-calendar,
  .bvm-lead-article__body{
    padding:var(--bvm-space-3);
  }

  .bvm-sla-days{
    grid-template-columns:repeat(10,minmax(.5rem,1fr));
  }

  .bvm-lead-article__visual{
    min-height:14rem;
  }

  .bvm-ticket-fields>div{
    grid-template-columns:1fr;
    gap:var(--bvm-space-1);
  }

  .bvm-closing-actions{
    width:100%;
  }
}